I’m paying

The film in brief

Situation 1: Anne at the café

To pay for the coffee, Anne (55) takes a ten-euro note from her wallet and argues briefly with Jean Paul. Satisfied, she picks up her change. ‘Now I have change again,’ she says. Once outside, she calls after him, ‘Hey, where are you going?’

Situation 2: Anne withdraws money

Anne (55) gets out of the car, crosses the street, and walks to the ATM. She carries out the transaction decisively, takes her money and the receipt, and explains step by step how she withdrew the cash and what she plans to do with it.

Situation 3: Anne, now clearly older and living with dementia, withdraws money

After a jump in time, Anne (62) stands at the ATM and enters her PIN. Leendert corrects her and guides her through the steps displayed on the screen. Eventually, the transaction is successful. Anne then shuffles away holding the money, the receipt, and her debit card. Leendert helps her put the money into her bag.

All footage is authentic and taken from real-life situations.

Theme

The loss of familiar routines is known as apraxia, which is the focus of this teaching material. Apraxia is caused by disrupted control from the brain. For a person with dementia, everyday activities become increasingly difficult. Tasks that were once performed almost automatically—such as making a sandwich, brushing teeth, setting the table, or hanging up laundry—no longer come naturally. Even with careful thought, these actions may no longer be possible.

The case “I am Anne” explores Anne’s life story and the early stages of her dementia, including getting lost. It also provides important context for the other cases; therefore, it is recommended to watch  I am Anne again.

General questions

  1. What do you see, and what stands out to you?
  2. What might be the underlying problem?
  3. What do you notice about Leendert’s reaction?
  4. What differences do you observe among the three situations?
  5. How can you help Anne?

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In-depth questions

  1. How do you manage the transition from self-reliant to “lending a hand,” as illustrated by Leendert’s situation?
  2. What does it take to make that shift from self-reliant to “lending a hand,” Where would you draw your personal boundaries?
  3. How would you explain what you would and would not do in a situation like this?
  4. How would you explain to group members that a person with dementia has suddenly become unable to carry out everyday activities?
  5. If you were to experience something like this yourself, how do you think it would affect you? Do you recognize any similar experiences?

You may respond in different ways when you see a person with dementia looking confused and think, “What should I do?” This moment often brings fear and uncertainty, not only for the person themselves but also for those around them. It can lead to misunderstandings or irritation. At other times, things go well. You may be able to help someone remain independent by breaking an activity into small steps, demonstrating the action, or making instructions clearer with the help of pictures.

What works—and what does not—varies from person to person and from moment to moment. The situation is often unpredictable. As a professional or informal caregiver, you are the one who must find the most appropriate response. In doing so, you will continually encounter questions, many of which have ethical implications.

Would you like to learn more about dealing with apraxia? 'The caregiver’s companion to intellectual disabilities and dementia: 100 real-life questions and answers' will be released soon. For now, it is available in Dutch.

Statements for Discussion

  1. When a person with dementia can no longer perform a task, taking over leads to frustration and unhappiness.
  2. Letting the person try to do things by themselves is always better, as they will learn from their mistakes.
  3. If a situation becomes unsafe or unhealthy, the professional should step in without delay.
  4. Apraxia causes anxiety, not only in the person affected, but also in others in their group.
  5. Understanding how apraxia affects a person with dementia makes it easier to respond with patience and appropriate support.